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Rather than a HK issue, that sounds like a GPO issue that will affect all manner of signed for parcels.Hope you get it sent back soon.Imagine the airmiles that item will be eligible for when it arrives Richard
You're right, of course. This issue is likely to arise with any mail order purchase needing a signature. I simply wasn't aware of the very short time scale to pick packages up from the post office.Geoff
I ordered some electronic ignition parts from HobbyKing to convert the Champion 25cc engine I bought on eBay with a duff magneto ignition. (It was sold as such. The seller was quite honest)Unfortunately they hadn't arrived before we went to France for 3 weeks. I took the delivery slip down to the PO this morning only to find the package had been returned to sender as undeliverable! Apparently the GPO only keep 'signed for' packages for 7 days before returning them. That's an incredibly short time and one that even a short absence from home will make difficult. I've contacted HobbyKing and hope they'll resend it though I suppose I'll have to pay postage again. I'm not in a huge hurry but it's somewhat annoying and I'm sure others have fallen into the same trap. At least we had a good time on our hols Geoff
This is one of the reasons why I get nearly all mail-order stuff delivered to my office address (because there is always someone here to receive/sign-for the parcels). The other advantage is that it avoids worrying SWMBO over things she doesn't need to know about...PDR
half the trouble with HK is the processing time, i brought something 2 days ago and it's not yet left the warehouse, all processed and picked, just going nowhere.i'd be nice to get it by wednesday in time for woodsprings but i'm not optimistic. last order said sent on the 25th, but the package turned up with a post date of the 31st
Don't talk to me about the bloody post office and royal mail.They've lost a grand's worth of stuff that I posted recently - having had to sell it to make ends meet because of redundancy. Now have to give all the purchasers their money back.Great!Personally I think some distribution hub lackey has got sticky fingers...but how do you prove that. The Post Office are blaming the Royal Mail and vice versa....
half the trouble with HK is the processing time, i brought something 2 days ago and it's not yet left the warehouse, all processed and picked, just going nowhere.i'd be nice to get it by wednesday in time for woodsprings but i'm not optimistic.
i think it's this royal mail big box theory that was posted here when it was first announced. you either catch it right, or not.i went with the inof that said it;s quick, normally under 7 days.
Hobby king always delivered to "work",cos delivery is somewhat variable however a pal of mine had his package returned by the PO because he was on holiday ! , but HK deneyed they ever got it ! but he had it traced and eventually HK said Yes they had it and returned his cash !it took 7 months to sort out !I still find it an excellent "shop"stig
It seems that HMRC are being a bit keen at the moment and it's causing big delays. I've just had a parcel from HK reach the UK on the 16th, sit in customs for a week and then get delivered to me yesterday- with no charges due. The HK forums are full of people complaining about the delays. I've got a very low value package I'm waiting for too- a couple of keychain cameras. I suspect they're with customs too, but as I accidentally failed to select registered airmail for it I can't be sure.
Possibly, but I don't think a box full of (very nice) wooden props is a threat to national security!