Author Topic: How's you delivery from HK's UK warehouse going? (Read 6778 times)

tomkfly · « **Reply #120 on:** August 16, 2012, 11:04:36 AM »

Quote from: RobC on August 16, 2012, 10:27:35 AM

In that case maybe it's on the same boat as my electric retracts
I did order some LiPos from UK and they were also 3 days, I just wish they'd stock some fancier bits like the e-retracts, LiFes and props.

Swiss Post doesn't use boats, they use Donkeys

Got to be the slowest couriers out there.

Tom

FlyinBrian · « **Reply #121 on:** August 16, 2012, 11:29:07 AM »

I was pretty sure I ordered from the UK warehouse and I have just been on the UK site and props are shown However
I checked my order status (which shows as shipped) then clicked on the tracking number it takes me to Swiss Post although my tracking number is not recognised.

I will be a bit peed off if it is coming from HK as I only purchased in the expectation of a (fairly) quick delivery.

tomkfly · « **Reply #122 on:** August 16, 2012, 12:32:21 PM »

Quote from: FlyinBrian on August 16, 2012, 11:29:07 AM

I was pretty sure I ordered from the UK warehouse and I have just been on the UK site and props are shown However
I checked my order status (which shows as shipped) then clicked on the tracking number it takes me to Swiss Post although my tracking number is not recognised.

I will be a bit peed off if it is coming from HK as I only purchased in the expectation of a (fairly) quick delivery.

It's the LiFe cells that are not stocked in the UK.
I was wrong about the German warehouse not doing props, but if your tracking goes to the Swiss Post site it looks ,very much like, your goods are coming from HK.

Tom

RobC · « **Reply #123 on:** August 16, 2012, 12:36:00 PM »

they might have props NOW, but they sure as hell didn't have LiFe cells in the UK the last I me I looked.

chaz2b · « **Reply #124 on:** August 16, 2012, 12:38:25 PM »

My order has just arrived...woohoo!!

chaz@2b

FlyinBrian · « **Reply #125 on:** August 16, 2012, 14:07:21 PM »

Quote from: tomkfly on August 16, 2012, 12:32:21 PM

It's the LiFe cells that are not stocked in the UK.
I was wrong about the German warehouse not doing props, but if your tracking goes to the Swiss Post site it looks ,very much like, your goods are coming from HK.

Tom

TF it does look as though you are correct Drat & Double Drat

Seamus O'Leprosy · « **Reply #126 on:** August 16, 2012, 21:40:23 PM »

Brian Can I suggest you carefully go into the site click on the uk warehouse tab and pick a small item and place it in your cart, and exit. Now when you come to make an order if you pick an item from china by mistake a warning will pop up

Seamus O'Leprosy · « **Reply #127 on:** September 10, 2012, 21:27:49 PM »

Now that they are now delivering to Ireland and Channel Islands I could place my first order which I did this evening 2 planes
£12 delivery parcel force with no time specified. Fingers crossed I'll have them by friday

chaz2b · « **Reply #128 on:** September 10, 2012, 22:02:49 PM »

So far I have placed half a dozen or so orders from HK, the models from the UK depot has arrived very quickly and the retracts with life battery took three weeks,it was held up at HMC for a little while, but as soon as I paid the import and clearance it arrived very quickly, I have no qualms and the prices are suiting my wallet very well..

chaz@2b

Seamus O'Leprosy · « **Reply #129 on:** September 10, 2012, 22:26:19 PM »

Customs wont be an issue for me getting stock from the UK so hoping for a quick turn around.

Seamus O'Leprosy · « **Reply #130 on:** September 11, 2012, 20:34:23 PM »

Wow, order placed last night, packed this morning, dispatched and in the parcelforce Ipswich depot this evening.

SmarTmartY · « **Reply #131 on:** September 12, 2012, 03:29:21 AM »

Quote from: Seamus O'Leprosy on September 11, 2012, 20:34:23 PM

Wow, order placed last night, packed this morning, dispatched and in the parcelforce Ipswich depot this evening.

Glad you're joining some of us on the HKUK bandwagon Seamus

By the way, what 2 planes did you order? I hope parcelfarce looks after them in transit.

Seamus O'Leprosy · « **Reply #132 on:** September 12, 2012, 08:02:29 AM »

Quote from: SmarTmartY on September 12, 2012, 03:29:21 AM

Glad you're joining some of us on the HKUK bandwagon Seamus By the way, what 2 planes did you order? I hope parcelfarce looks after them in transit.

That's funny apparently I'm Daniel Barenboim!
I ordered "Money Shot" and a 55inch balsa SE5a ish.
I here the scare stories on parcel force so will not be accepting
any damaged boxes. It's now in the international hub

Butzi · « **Reply #133 on:** September 12, 2012, 11:24:23 AM »

''Money shot''?, ''Domin8trix''? Next they'll be having a plane called ''I've got wood!''

They sure can pick some risque names.

deadwood · « **Reply #134 on:** September 13, 2012, 20:54:03 PM »

Ordered Sbach 342 50cc on Sunday night and arrived in Plymouth Wednesday lunchtime...it dont get better than that...Top Marks from Me.

Wiz · « **Reply #135 on:** September 14, 2012, 06:43:58 AM »

mmmm a few days ago I ordered a UBEC, shown with stock in the UK and as far as I know I was ordering from the UK warehouse - I even selected Royal Mail 48 hour as the shipping option. Yesterday I thought it odd I hadnt received any emails about dispatch so checked my orders and the status was stuck on "received". I contacted customer support who told me I'd ordered from the international whorehouse. If indeed I did, I've no idea how and why it let me select a UK shipping option?

Anyway, the upshot is that I'm going to have to wait and frankly, I'm not amused.

Hobby King - please can you make it far more obvious which warehouse we're ordering from throughout the checkout process?

Sent from my iPad using Tapatalk HD

tomkfly · « **Reply #136 on:** September 14, 2012, 07:38:53 AM »

I find it quite confusing ordering on the UK page, as I have tried ordering on it and found the order has gone to the International Warehouse, so what I do now is stay on the Global one and look for the little Union Jack. I then click on it and make sure it is showing in-front of the price, then click the buy now button.

Tom

Seamus O'Leprosy · « **Reply #137 on:** September 14, 2012, 09:15:05 AM »

The only trick I know is to place something that's definitely in the UK
warehouse in your cart and park it there. Now if you try to add anything from
any other warehouse it won't let you.
The set my location function dosnt work on my iTouch but does on the lap
top.
PS my two planes are now with the Parcelforce "local delivery agents" whoever
they are.

tomkfly · « **Reply #138 on:** September 14, 2012, 09:19:03 AM »

Quote from: Seamus O'Leprosy on September 14, 2012, 09:15:05 AM

PS my two planes are now with the Parcelforce "local delivery agents" whoever
they are.

I would think that will be Anpost. Try their tracking.

Tom

scott cuppello · « **Reply #139 on:** September 14, 2012, 12:31:28 PM »

Apologies for the confusion with regard the UK warehouse tab which until this week, we had not realised that not everybody is basically seeing the same options. The IT Department are working on rectifying this issue.

e-flite_rules · « **Reply #140 on:** September 14, 2012, 20:17:57 PM »

Quote from: Admin on September 14, 2012, 06:43:58 AM

mmmm a few days ago I ordered a UBEC, shown with stock in the UK and as far as I know I was ordering from the UK warehouse - I even selected Royal Mail 48 hour as the shipping option. Yesterday I thought it odd I hadnt received any emails about dispatch so checked my orders and the status was stuck on "received". I contacted customer support who told me I'd ordered from the international whorehouse. If indeed I did, I've no idea how and why it let me select a UK shipping option?

Anyway, the upshot is that I'm going to have to wait and frankly, I'm not amused.

Hobby King - please can you make it far more obvious which warehouse we're ordering from throughout the checkout process?

Sent from my iPad using Tapatalk HD

"Royal mail 48 hour"

I don't believe such an option exists. So did you select "Royal mail" or "Parcelforce 48 hour"?

Wiz · « **Reply #141 on:** September 14, 2012, 20:51:35 PM »

Apparently neither - "Royal Mail Parcel". My apologies.

Sent from my iPad using Tapatalk HD

Seamus O'Leprosy · « **Reply #142 on:** September 15, 2012, 08:50:18 AM »

Quote from: tomkfly on September 14, 2012, 09:19:03 AM

I would think that will be Anpost. Try their tracking.

Tom

Thanks Tom I thought it would be An Post also but it turned out to be GLS the tracking worked
on their site, Parcel arrived yesterday lunchtime and a neighbour took it in for me. Jeez the
box was bigger than her! both planes were undamaged :-)
Can't decide if I am happy with the length of time the delivery. The turn
around in HKUK was very quick, left on Tuesday and arrived on Friday.
But shipping was $19.99 for both and from the HK warehouse it would have
been $48 each so, happy days. :-)

shortcircuit · « **Reply #143 on:** September 15, 2012, 09:40:03 AM »

I have recently received two parcels from HK UK and service was excellent. I do wish they would find a different carrier other than ParcelForce. One parcel at 8am was in the central hub and within 3 hours it had traveled to Perth, loaded on van and then delivered 1hr away. If you complain they are unable to comprehend simple questions so I escalate to their CEO. If you read this Scott give it some consideration.

shortcircuit · « **Reply #144 on:** September 19, 2012, 22:01:58 PM »

Ordered a Canary glider on Sunday evening. Delivered today early afternoon, which to me is excellent service. How Parcelforce got it right I have no idea. Delivery driver past my door in the morning and then had to come back in afternoon. His list must be followed in order which he must have found so frustrating.

At £34 through my door this looks like a great wee fun glider. Will get another and electrocute it

Author Topic: How's you delivery from HK's UK warehouse going? (Read 6778 times)

RCMF Team