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Author Topic: Horusrc.com  (Read 543 times)

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Offline frank

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Horusrc.com
« on: May 10, 2018, 20:01:46 PM »
Hi Guys.
Has anybody ever used Horusrc in China ? Just wondered how you found their service.

Ordered some radio gear last week and am having an email exchange as regards they do not recognise my post code...... All bit worrying as I have bought from most of the Chinese suppliers for some years with no problems, very tempted to cancel my order. 

Cheers.


Offline Kevin Fairgrieve (NSS)

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Re: Horusrc.com
« Reply #1 on: May 10, 2018, 20:58:06 PM »
I placed my first order with them on Tuesday 8th May 2018 at 1855 hrs UK time.

Had an email Wednesday 9th May 2018 at 1112 hrs to  confirm my order was on its way.

So far for me a positive experience.

I will keep you informed.

Kev

Offline frank

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Re: Horusrc.com
« Reply #2 on: May 16, 2018, 20:52:06 PM »
Sounds like you will be ok Kevin.

It's now two weeks since I placed my order and it is still "processing" and now they are not responding to my emails.

Have even tried to phone them on the Chinese number on their website............. Number unobtainable !

So had no alternative but to open a PayPal dispute, hopefully I will receive a refund via PayPal 

 


Offline frank

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Re: Horusrc.com
« Reply #3 on: May 18, 2018, 21:43:42 PM »
Well blow me down !

The morning after my last post here and starting a PayPal dispute, I receive an email from them telling me my Taranis X9D Special Edition had shipped with DHL.

Thought here we go another two weeks of waiting as I had chosen the free P&P option........... No, when I went to track the package it was picked up in Hong Kong on Wednesday morning 16.05.18 and had arrived at Birmingham UK via Germany not much more than 24 hours later yesterday !! There was a small customs charge to pay, which I paid on the DHL website and my Taranis was with me this lunch time !!

I am amazed how fast things can be shipped from HK if they really want to, Still Not sure about HorusRc though, I still had no reply from customer support...... There again I did get my tranny super fast after a flurry of emails etc, so maybe I should not Knock them too much and the Taranis arrived to exactly the spec I had ordered.

frank.

Offline Phil Olson - Model Technics

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Re: Horusrc.com
« Reply #4 on: Yesterday at 14:50:49 »
So why not buy from T9 Hobbies then ?


 

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